RESIDENT ACCESS

Perfect for residents who live life on the go, the Marq Uptown online portal makes it easy to contact our professional team. Sign in to your account today to pay your rent, request maintenance service, and ask questions. We’re here to help! Log in to the easy-to-use portal today, and let us know how we can be of service.

stay connected at Marq Uptown

the resident experience

Flexible Lease Terms

Whether you’re looking for something long-term, or require the flexibility of a short-term lease, we are happy to tailor lease terms to suit your needs.

30-Day Satisfaction Guarantee

We’re confident you’ll love your new home. But if you don’t, just notify us within 30 days of move-in, and you can break your lease. We’ll be sad to see you go, but we understand that sometimes plans change. 

Resident Referral Bonus

If you love it here, spread the word! Refer someone who signs a lease and moves in, and you can earn a bonus. Stop by the office for details. 

resident perks

5-star service & peace of mind

At Marq Uptown, we understand home is the foundation of your life. Your home is your rock – a place to build your fondest memories and be your retreat when needed. That's why we're committed to providing comfort you can trust. 


As a CWS Apartment Community, we focus on enhancing lives, because we understand that your place isn't just an apartment, it's home. You'll experience our signature style, which includes our friendly team members, responsive service, thoughtfully-designed floor plans, distinctive amenities, and a well-kept community.


We don’t just talk about providing a better place to live, we guarantee it through our resident programs.

frequently asked questions

got questions?

we've got answers!

  • What are the additional fees on top of monthly rent?

    We strive to make our pricing as transparent as possible, and each additional fee will be clearly stated in your rental agreement. 


    Additional fees include:


    - Administrative Processing Fee: $4 

    - Valet Trash: $27 

    - Amenity Fee: $5 

    - Pest Control: $2 

    - Boiler Management Fee: $13.75 

    - Water: Based on usage and billed in addition to your monthly rent 

    - Electric: Based on usage and residents will need to create a utilities account with Austin Energy 

    - Pet: If applicable, $20 per pet 

    - Reserved Parking Space: $50

    - Debit Card Payments will incur a service fee ranging from $3.95 to $9.95 per transaction

    - Credit Card Payments will incur a service fee of 2.95% per transaction

  • What do I need to qualify for an apartment?

    We're thrilled to hear you want to apply! Each resident must meet certain criteria, including rental, credit, and criminal history checks, as well as employment and income verifications.

    After you have finished your application, you will receive a confirmation email with preliminary approval. To make your approval final, the office team will need a copy of each occupant's photo identification and pay stubs or W2s to confirm income requirements.

    If you want to review the full requirements prior to applying, please contact the leasing office for a full breakdown.

  • I've been approved, what's next?

    Congratulations and thank you for choosing Marq Uptown as your new home!

    Once approved, you will receive a Welcome Home letter from our team with a checklist to complete before moving in. Action items include:

    1. Electronically signing your lease
    2. Setting up your resident portal account
    3. Paying move-in fees and deposits
    4. Sending our team confirmation of your utilities accounts and renters insurance
    5. Setting up your move-in appointment.

    We will stay in contact with you throughout this process and are available to answer any questions that you may have to make your move as smooth and easy as possible.

  • My move-in date is coming up, what's the move-in process?

    Welcome Home to Marq Uptown! Before your move-in date, we will ensure all required action items have been completed as outlined in the Welcome Home letter. We will then set up a move-in appointment. On your move-in date, we will give you a move-in packet with need-to-know information, hand over your keys, and you can begin moving in!

  • As a resident, where will I park? What about my guests?

    Thanks for your question!

    Residents with a studio or one-bedroom apartment will receive one parking permit, and residents with a two-bedroom apartment will receive two parking permits to park in the parking garage behind the security gate on a first-come, first-serve basis.

    Residents may also lease a reserved parking space for $50 per month.

    Guests may park on the first floor of the parking garage outside the gate or on the street.

  • As a resident, how will I receive packages?

    We are delighted to announce that we have a Luxer Package Room, which is accessible 24/7! FedEx, UPS, and Amazon packages will all be delivered and stored in this room. Each resident will be assigned a unique code to enter the package room and retrieve their items. USPS packages, on the other hand, will be delivered directly to your mailbox. Should a package be too large to fit in your mailbox, the postal carrier will leave a slip notifying you to collect it at the Post Office located at 2700 Speedway.

  • What school district is Marq Uptown in?

    Students at our community attend Austin ISD schools. Depending on their grade level, students will go to Lee Elementary, Kealing Middle, or McCallum High School.